Last updated: September 21, 2025
Glenn Shop (“we,” “us,” “our”) operates the website https://glenn.shop (the “Site”). This Privacy Policy explains what information we collect, how we use it, and the choices you have. If you have questions, contact us at enquiry@glenn.shop.
1) Information We Collect
a) Information you provide
- Contact details: name, email address, and any message content when you contact us or submit forms.
- Account details (if accounts are offered): username, password, profile information.
- Transaction details (if we sell products/services): order information, billing/shipping details. Payment card data is processed by our payment processor and is not stored on our servers.
b) Information collected automatically
- Usage data: IP address, device/browser type, pages visited, time on page, referring/exit pages.
- Cookies & similar technologies: small files that help the Site function, remember preferences, and measure performance. See Cookies below.
c) Information from third parties
- Analytics providers (e.g., Google Analytics) for aggregated, non-identifying insights.
- Advertising/affiliate partners (if enabled) to track referrals, measure performance, or personalize ads.
2) How We Use Your Information
We use information to:
- Operate, maintain, and improve the Site.
- Communicate with you (responses to inquiries, service notices).
- Provide and deliver products/services you request (if applicable).
- Analyze Site performance and audience trends.
- Prevent fraud, secure our services, and comply with legal obligations.
- Run promotions, affiliate programs, or advertising (if enabled).
3) Legal Bases for Processing (EEA/UK users)
Where applicable, we process personal data under these legal bases:
- Contract (to provide requested services).
- Legitimate interests (to secure and improve our Site, respond to inquiries).
- Consent (for certain cookies/marketing where required).
- Legal obligation (to comply with laws and regulations).
4) Sharing Your Information
We do not sell your personal information. We may share limited data with:
- Service providers/Processors (e.g., hosting, analytics, payment processing, email delivery) under contracts that protect your data.
- Advertising & affiliate partners (if enabled) to measure conversions or show ads.
- Legal/Compliance recipients when required by law, to protect rights, or investigate fraud.
- Business transfers in the event of a merger, acquisition, or asset sale (your information may transfer as part of that transaction).
5) Cookies & Tracking Technologies
We use:
- Essential cookies for core Site functionality.
- Analytics cookies to understand traffic and improve the Site.
- Advertising/affiliate cookies (if enabled) to measure referrals and ad performance.
Your choices:
Most browsers let you block or delete cookies. You can also use browser add-ons (e.g., for Google Analytics opt-out). Blocking cookies may affect Site functionality.
6) Advertising & Affiliate Disclosure (If Enabled)
We may participate in affiliate programs and may display advertising. This can involve cookies or pixels to track when you click links or view ads so that referrals and performance can be measured. Any such tracking is handled by the relevant ad/affiliate partner under their privacy terms.
7) Analytics
We may use analytics tools (e.g., Google Analytics) to collect aggregated usage data. These tools use cookies and similar technologies to help us understand how visitors use the Site. You can learn more about Google’s practices and opt-out options via Google’s documentation and browser add-ons.
8) Data Retention
We retain personal data only as long as necessary for the purposes described above, to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and purpose.
9) Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
10) International Transfers
We operate from Indonesia and may process data in other countries where our service providers operate. These locations may have different data protection laws. We take steps to protect your information in line with this Policy and applicable law.
11) Your Rights & Choices
Depending on your location, you may have rights to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Delete your data (subject to legal exceptions).
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
- Portability of certain data in a structured, commonly used format.
To exercise these rights, email enquiry@glenn.shop. We may need to verify your identity.
12) California Privacy (CPRA)
California residents may request:
- Categories and specific pieces of personal information collected.
- Sources, purposes, and categories of third parties we share with.
- Correction or deletion of personal information (subject to exceptions).
- To opt-out of “selling” or “sharing” personal information for cross-context behavioral advertising (if applicable).
If you wish to exercise CPRA rights or opt-out of “sale/share,” contact enquiry@glenn.shop with the subject line “California Privacy Request.” We will not discriminate against you for exercising your rights.
13) Children’s Privacy
Our Site is not directed to children under 13 (or the relevant age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will take appropriate action.
14) Third-Party Links
The Site may link to third-party websites, apps, or services. We are not responsible for their privacy practices. Review their policies before providing personal information.
15) Do Not Track
Some browsers offer “Do Not Track” signals. Because there is no common industry standard, our Site does not respond to these signals. You can manage tracking via cookie settings and opt-outs mentioned above.
16) Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates the latest revision. Material changes will be highlighted on this page or communicated by other reasonable means.
17) Contact Us
If you have questions or requests about this Policy or your data, contact:
Email: enquiry@glenn.shop
Website: https://glenn.shop